ミニミニトリップのロゴ

FAQS



What is MMT?

It is an abbreviation for Mini Mini Trip. We organize half-day, full-day tours from the local areas in various parts of Japan.


Is Mini Mini Trip a Japanese company?

Yes. It is a Japanese company with its head office in Sakae, Nagoya. Mini Mini Trip is a travel brand name. The company name is Japan HR Solutions Co. Ltd.


Is MMT's cancellation policy less strict than others?

It is strict. The reason is many MMT operating companies are small. And even if they cancel a week ago, it is difficult to fill the capacity after that. The cancellation period is set longer for the sustainable operation of MMT.


Is MMT run by Japan HR Solutions Co. Ltd.?

MMT is operated by companies and individuals all over Japan. We are a travel agency that reserves MMTs at the request of customers and plans a combination of multiple MMTs and accommodations.


Will there be a cancellation fee if I have made a reservation but cannot ski due to lack of snow, or if the weather is bad and I cannot do it?

If the tour is canceled due to bad weather or natural conditions, we will refund the full amount. There is no cancellation fee.


If the guide was canceled due to bad weather during the tour. Will the price be refunded?

After the tour starts, the tour may be canceled or the contents may be changed at the discretion of the guide due to natural conditions or the participants becoming ill. Please note that the tour fee will not be refunded in this case.


I had a reservation, but I was sick and couldn't participate. Will the fee be refunded?

On the day of the tour, if you cancel the tour due to your convenience even if you are ill or injured, 100% of the tour price will be the cancellation fee and will not be refunded. Please be careful about your physical condition from the day before.


I'm pregnant, can I participate?

There is a possibility that something should happen during the tour. So we do not accept the participation of pregnant women.


I couldn't participate on the day because the plane and train were delayed. Can I get a refund?

Cancellation fees will be charged for cancellations due to flight or train delays. Please note that no refund will be given.


I would not be able to make it on time to the MMT meeting due to my personal reason. What should I do?

Your guide may be waiting for you, so be sure to call us in advance to let us know that you will be late. However, please note that if it seems to be delayed significantly, it will be canceled on the day and no refund will be given.


The meeting time is approaching, but I get lost and do not know the meeting place. What should I do?

Please contact the guide immediately. They will tell you the meeting place.


What is an MMT Package Tour?

The MMT Package Tour is a tour organized by our company. You can enjoy a convenient and fulfilling trip with a tour that combines our recommended activities, accommodation and transportation. The prices are also reasonable.


Is it possible to change part of the MMT package tour?

MMT package tours can be changed in time, destination, activity, etc., at the request of the customer. Please feel free to contact us.


What is the difference between an MMT package tour and a bespoke tour?

Custom-made tours are original tours only for customers that are planned from the beginning according to the customer's request. Although the price is high, you can enjoy premium travel such as luxury hotels, popular resorts that are difficult to book, fine restaurants, chartered activities, and transportation by large taxi.


I'm a foreigner. Do you have any support system in case of trouble in Japan?

We support not only Japanese but also English, Thai, Chinese and Korean. Please contact the MMT hotline by phone or SNS.


I was injured while participating in MMT. Who will compensate?

We take out travel insurance for each customer. We will compensate for accidents that are not the responsibility of the customer.

What's new?

About us

FAQS

Contact us

Opinions and requests

Travel conditions(Please be sure to read before booking)

Terms and conditions

privacy policy